Journal
Field notes from the glass and the handset
Short pieces from studies and walkthroughs. They are not product announcements. They name rooms, hours, and sentences we were allowed to write down.
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· Daniel Tan
Pairing is where most companion apps lose people
In Klang Valley households, the companion app is often handed to whoever already holds a phone — not to the person who will stand at the mirror.
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· Mei Ling Cho
What a glance at the mirror actually tells you
A three-second look at the glass is not a failed session. It is often the session. Treating it as drop-off misreads the room.
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· Aisha Rahman
Notes from first-week companion-app opens in Kuala Lumpur
Opens cluster before 8 a.m. and after 9 p.m. The empty stretch in between is not disinterest. It is work, school, and a phone that stays in a bag.
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· Daniel Tan
When a notification after a mirror session helps — and when it is ignored
A message that arrives while someone is still wiping the glass can be useful. The same message an hour later is just another badge.
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· Aisha Rahman
How we write an engagement brief without turning people into charts
A brief from this office is a document you can mark with a pencil. It names rooms, hours, and sentences. It does not open with a dashboard.
